How long does delivery take?
Our products are shipped from Paris in France. Delivery in France takes usually 3 to 4 business days and around 7 to 9 business days for the rest of the world 🌍
How can I track my parcel?
You can track your order in real-time on this page: Track your order
Which countries do you deliver to?
We ship worldwide ✈️
How much does delivery cost?
Delivery to the UK 🇬🇧 is free on orders over £50!
For the other countries the delivery fee may vary depending on the destination (shipping costs are calculated at checkout).
The received product is damaged
It seems your delivery person had a few issues along the way, we’re sorry about this 😔 ...
Don’t worry, we’ll send you a brand new parcel!
All you need to do is send us a few pictures at firstname.lastname@example.org 📸
I wish to return a product
Want to return a product (not satisfied, the product is flawed or damaged)? Don’t worry, we’ve got your back 😊
We’ll send you a return slip that you’ll need to stick onto your parcel 📦
To receive your return slip, all you need to do is contact us at email@example.com within 14 days from receipt of your order.